Springwater - “I have never grown tired of my work,” states Miss Grace E. Johnson of Springwater, who completes 25 years as telephone operator in the Springwater office of the Rochester Telephone Corporation today.
Miss Johnson, who has been the chief operator of that exchange since June, 1920, began her work on January 2, 1911, nine years following the installation of telephones in Springwater, under Mrs. Lottie Zimmer Sanford, now of Buffalo, chief operator at that time.
According to Miss Johnson, there were six operators working at different periods of the day in the office when she began her duties. At the present time, there are but two operators, besides Miss Johnson and the relief operator, and since 1920, only one operator has been in charge at a time.
In 1911, the local telephone organization was known as the Springwater Telephone Company and has since been owned by the Bell Telephone Company and the Rochester Telephone Corporation.
Miss Johnson, who has served the longest term of any of the telephone operators in Springwater, has had 17 operators working under her during the 15 years that she has served as chief operator. Only one of these is dead and but four are living in Springwater.
Three different terms have been used in answering calls during Miss Johnson’s term of service, the first being “Hello?”, the next, “Number Please?”, which was later changed to “Number?”. The recent change back to “Number Please?” delighted Miss Johnson, because, as she remarked, that term always seemed to be the best of the three.
Presently the office in which she is chief operator serves 112 subscribers, a decrease of 63 since 25 years ago, when the exchange covered a much larger territory. Forty of those who were subscribers in 1911 have telephones now, Miss Johnson said.
The office has always been located in the Marvin block where it is now and much of the equipment, including the switchboard, is the same now as it was when Miss Johnson began her work.
She states that during each of the 25 years, she has worked during her regular hours on January 2 and also every Christmas Day.
In thinking over the years she has worked there, Miss Johnson recalled many interesting and amusing incidents that have happened. “My work has made for me a vast number of friends,” she said.
She is prominent in social circles of the town and Livingston County, being a member and past officer of several of the local organizations.
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